The Award Winning Secret Spa

 

Chill out, polish and pamper to your hearts content and restore the ‘feel good’ factor to your body at the award winning Secret Spa.

We have a fantastic range of treatments to soothe, nourish and rejuvenate even the tiredest of bodies and our trained therapists are always on hand to provide expert advice. We select and stock only the branded products that we feel deliver the best results and benefits for you.

A visit to our Spa will be a spectacular experience, one that leaves you wanting for more because of the service and the zillion other little things that make you feel amazing, so what are you waiting for!

New GDPR Laws 2018

 

Here at The Secret Spa your data protection is very important to us, and under the new GDPR law you have the right to be informed about how your data is used and processed.

Why we need your information

On your first visit to The Secret Spa you will will be required to complete a consultation form. This form will collect information that is required by our insurance for your treatment, failure to complete the form will result in refusal of treatment. Information collected will inable us to carry out a suitable and safe treatment.

How we use your data

We do not share any of your information with any third parties. If we have any incorrect data you can ask us to change it for you.

We have done an audit of client’s information, all paper consultation forms are held in a locked document file and access is strictly controlled.

We use a GDPR compliant booking system which  is strictly controlled and password protected. Your first and last name, mobile and landline number, email, date of birth and any relevant health information is held on it. Each treatment you have and any products you have purchased are also held on it.

How do you request to view the information we keep about you?

If you would like access to the data we hold on you, we will aim to provide that to you as soon as we can, the regulations say within one month.

How do you request your information to be removed?

To remove all your information or just restrict what we use, please write to the attention of Rebecca Griffths and your request will be completed within 30 days. 

What happens in the case of a data breach?

If we discover a data breach we will contact those affected as soon as we discover this breach so you can act accordingly. The phones and computer that we use are all protected by Norton and regular scans are run to detect any issues. If one of the phones is lost or stolen, we will inform you as soon as we can and of course let our service provider know so they can act immediately to protect your data. 

Restore the ‘Feel Good’ Factor

We have a fantastic range of treatments to soothe, nourish and rejuvenate even the tiredest of bodies and our trained therapists are always on hand to provide expert advice. We select and stock only the branded products that we feel deliver the best results and benefits for you.

Holistic Therapies

Bridal Packages

Facial Treatments

Hair removal 

Made for Men

Our Products

Our products are carefully chosen with you our customers in mind.

HD Brows and Caci treatments allow you to enjoy the latest ‘A-list’ trends but we also choose products with a responsibility to ensure items have been thoroughly tried and tested and can deliver on substance and not just hype.

We have built a strong and loyal foundation with Darphin over the past 10 years and we only welcome new brands to the Spa when we can trust any claims made and have had thorough training and insight into the brand.

 

Gift Vouchers available

Our gift vouchers are the perfect treat to say thank you, Happy Birthday or I love you.

We have gift vouchers available for specific treatments or for a particular value - simply choose from the list below and complete your payment online with PayPal (PayPal account not required).

Once payment is received we’ll pop your voucher in the post to you, ready to bring a smile to the recipient’s face!

 

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